Microsoft Cloud
Microsoft 365, Azure, Exchange Online, Teams, SharePoint Online, OneDrive
IT INFRASTRUCTURE · MICROSOFT CLOUD · OPERATIONS
Willem Grobler
IT Infrastructure Manager · Microsoft 365 · Azure · Windows Server
More than 20 years of experience administering, improving and recovering enterprise IT environments across aerospace, manufacturing, government and managed services.
20+Years in IT
120Microsoft 365 Users
39Sites Supported
12Windows Servers
ABOUT
Hands-on infrastructure experience with operational leadership.
I’m an IT infrastructure and operations professional with a career spanning government, MSP, aerospace and manufacturing environments.
My work combines hands-on administration with leadership. I still troubleshoot the difficult incidents, but I also manage budgets, staff, infrastructure lifecycle decisions, Microsoft cloud services and business-critical systems.
I’m particularly interested in senior infrastructure, Microsoft cloud and IT operations roles where practical experience, judgement and reliability matter.
TECHNICAL EXPERTISE
Identity & Endpoint
Entra ID, Intune, MFA, Conditional Access, Microsoft Defender
Infrastructure
Windows Server, Active Directory, Group Policy, Hyper-V, VMware
Backup & DR
Veeam, Backup Exec, recovery planning and disaster recovery
Networking & Security
TCP/IP, VPN, VLANs, Cisco, Sophos firewalls
Enterprise Systems
SYSPRO, Teamcenter, CATIA, Jarrison and engineering systems
EXPERIENCE
Career progression
2023 — Present
IT Manager / Senior IT Administrator
Paramount Aerospace Industries
- Lead IT operations supporting approximately 110 users across business, engineering and manufacturing functions.
- Administer approximately 120 Microsoft 365 users across Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune and Defender.
- Manage 12 Windows Servers and 10 Hyper-V virtual machines.
- Administer MFA, Conditional Access, backup and recovery, networking and business-critical systems.
2019 — 2023
IT Engineer
CHM Vuwani First Technology
- Delivered Microsoft cloud and infrastructure services in an MSP environment supporting estates of approximately 20 to 600 users.
- Administered approximately 21 Windows Servers plus VMware and Hyper-V environments.
- Performed Microsoft 365 and Azure migrations, including work for the Limpopo Department of Health and Social Development.
2015 — 2019
IT Technical Lead
IT Masters
- Administered Windows Server, Office 365, Hyper-V, VMware, firewalls and backup solutions across MSP customer environments.
- Provided technical leadership to a team of approximately 10 people.
2014 — 2015
Helpdesk Manager & Technical Lead
Enabling Solutions
- Managed IT support for approximately 450 Limpopo Department of Health users across 39 sites.
- Supported distributed infrastructure with typically 2 to 8 servers per site.
CASE STUDIES
Evidence behind the resume
CLOUD MIGRATION
Microsoft 365 & Azure Migration
Helped deliver the migration of the Limpopo Department of Health and Social Development to Microsoft 365 and Azure, combining cloud administration, identity, migration planning and operational support.
DISASTER RECOVERY
Department-Wide Recovery
Recovered an entire department from enterprise backups following a major infrastructure failure, restoring business operations and validating the value of disciplined backup and recovery processes.
MULTI-SITE OPERATIONS
39-Site Government Support
Managed support operations for approximately 450 users across 39 geographically distributed sites, coordinating escalations, infrastructure support and service delivery.
AEROSPACE IT
Business-Critical Infrastructure
Support Microsoft 365, Windows Server, Hyper-V, backup and engineering systems in an aerospace and manufacturing environment where availability directly affects operations.
PROJECTS
Building with AI and modern tooling
Grovoris
AI-assisted IT service-management platform concept focused on ticketing, CMDB, discovery and knowledge workflows.
CareerPilot AI
AI-assisted career platform for job matching, CV tailoring, cover letters and controlled application workflows.
Knowledge Capture
Converts resolved IT incidents into reviewed, searchable knowledge articles.
Remote IT Engineer
Infrastructure analysis and reporting concept for Windows, Microsoft 365, backups and operational health.
Quality Operations Dashboard
Read-only quality dashboard for calibration, NCR and supplier-status visibility.
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE)Microsoft Certified Systems Administrator (MCSA)VMware VCP6-DCVITIL FoundationCompTIA Network+CompTIA A+Cyberoam CCNSPCertified Novell Administrator
CONTACT
Let’s connect.
For senior IT infrastructure, Microsoft cloud and IT operations opportunities.